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Name
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How satisfied are you with our enquiry form filling process and appointment scheduling process?
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Smooth – Took less than 5 minutes, no issues
Neutral – Manageable but could be simpler
Complicated – Took too long - Had to fill so many dates/info
Others- was looking for same day consultation
Did our consultant understand your visa situation and immigration goals?
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Fully Understood – Addressed all questions in detail
Neutral – Basic understanding only, not customized
Limited Understanding – Missed key detail
Others
Please describe
Are you clear with the next steps to be taken?
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Very Clear – I know exactly what to do next
Neutral – Minor clarifications needed/more follow-up questions
Unclear – Still confused about some steps
appointment Overall, we
Overall, what is Customer Satisfaction Score (CSAT)?
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How likely are you to recommend Knowbal Migration to others?
Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
We are really eager to improve your experience, so we would love any suggestions or feedback you have!
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